Terms of service

Terms of Service

Please read these terms carefully before using Banz Store.

Welcome to Banz Store. These Terms of Service ("Terms") govern your access to and use of banzstore.com, including any content, functionality, and services offered on or through our website. By visiting our site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

Eligibility

You must be at least 16 years old, or have parental/guardian consent, to use our website and place an order. By using our site, you confirm that you meet this requirement.

Account Registration

  • You may need to create an account to place orders or access certain features
  • You are responsible for maintaining the confidentiality of your account and password
  • You agree to provide accurate, current, and complete information when creating an account
  • You are responsible for all activity that occurs under your account

Products & Pricing

  • All product descriptions, images, and prices are subject to change without notice
  • We make every effort to display our products and colors as accurately as possible; slight variations may occur due to screen settings
  • Prices are listed in Dhs. (AED) unless otherwise stated, and do not include applicable taxes or shipping fees unless specified
  • We reserve the right to limit quantities, discontinue products, or refuse any order at our discretion

Orders & Payment

  • By placing an order, you confirm that all information provided is accurate and that you are authorized to use the selected payment method
  • We accept major credit/debit cards and, in select regions, cash on delivery
  • Order confirmation does not guarantee product availability; we will notify you if an item becomes unavailable after purchase
  • We reserve the right to cancel or refuse any order due to suspected fraud, pricing errors, or unauthorized activity

Shipping & Delivery

Delivery times provided at checkout are estimates and not guaranteed. Banz Store is not responsible for delays caused by couriers, customs, weather, or other circumstances beyond our control. For full details, please see our Shipping FAQs.

Returns & Refunds

All returns and refunds are handled in accordance with our Return & Refund Policy, which forms part of these Terms.

Intellectual Property

All content on this website — including text, graphics, logos, images, and product designs — is the property of Banz Store and protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content from our site without our prior written consent.

Acceptable Use

When using our website, you agree not to:

  • Use the site for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to our systems, accounts, or data
  • Upload viruses, malicious code, or engage in activity that disrupts site functionality
  • Copy, scrape, or resell any content or products from our website without authorization
  • Impersonate any person or entity, or misrepresent your affiliation with Banz Store

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any linked sites, and including a link does not imply endorsement by Banz Store.

Limitation of Liability

Banz Store is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products, to the fullest extent permitted by law. Our total liability for any claim related to your order shall not exceed the amount you paid for the product(s) in question.

Indemnification

You agree to indemnify and hold Banz Store, its team, and partners harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of our website.

Governing Law

These Terms are governed by and construed in accordance with the laws of the Sultanate of Oman, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Oman.

Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be posted on this page with a revised "last updated" date. Your continued use of our website after any changes constitutes acceptance of the updated Terms.

Questions About These Terms?

We're happy to clarify anything about our Terms of Service.

Email: help@banzstore.com

Phone: +968 7844 2847

Contact Us Page

Last updated: July 2026 — Banz Store reserves the right to update this policy at any time.